This is an amazing time to be joining the team at LIFESTYLE LIFT®! Explosive growth has provided exceptional opportunities in our Tampa, FL office for an experienced Surgery Scheduler. The ideal candidate to join our Company should be an individual of high integrity with the maturity to handle a flexible schedule. We offer a friendly environment with friendly coworkers.
KNOWLEDGE, SKILLS & ABILITIES
Ability to interface effectively with Patients, Doctors, and all other levels within the organization.
Ability to filter a vast amount of information and determine appropriate action.
Ability to forecast, plan and look ahead.
Possesses keen attention to detail and stark organization skills required.
Skilled in juggling multiple schedules in a real-time environment.
Proven ability to exercise sound decision making.
Proficiency in MS Office suite at the intermediate level.
Communicates in a professional manner and exercises superior customer service skills.
Works with minimal supervision.
Ability to maintain confidentiality of highly sensitive information.
Commitment to ethical conduct and doing what it takes to ensure optimized scheduling.
ESSENTIAL JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:
~Responsible for optimizing the surgical schedule, and ensuring the surgical schedule adheres to standards and goals set forth by Lifestyle Lift.
~Facilitate and act as a point of contact for patient reschedules, new bookings, and follow-up visits.
~Constantly assess patient waiting list and take action to mitigate backlog.
~Provide data, reporting and specialized assistance to the Office Manager in efforts to maximize the availability of the medical staff.
~Communicate scheduling opportunities, risks and issues with the Consultants, Office Manager, Doctors and Regional Directors.
~Proactively fill cancellations, reschedules, or other unanticipated openings, and maintain a move up list of patients, including the procedure, patient availability, and constraints.
~Interact daily with Doctors and surgical technicians regarding scheduling variations, changes, and newly booked appointments.
~Act with integrity to maintain patient confidentiality.
~Provide ideas on continuous improvement efforts re: schedule optimization, accuracy of forecasting, usability of information, and timeliness of reporting.
~Ensure that the medical schedule is reported and communicated in a way that is organized, usable, and accessible.
~Conducts analysis on historical trends, root-cause issues, and make recommendations accordingly.
~May act as a secondary point of contact for processing invoices, administering various databases, accounting reports, and employee schedules.
~Maintain historical records of the medical schedule.
~May orchestrate and administer Scheduling contingency plans.
~May offer first-line of computer support to office staff.
QUALIFICATIONS
Bachelors degree or equivalent work experience.
Experience in healthcare or a service-oriented business preferred, but not required.
Benefits package for this position includes:
EXCEPTIONAL compensation structure
WONDERFUL DOCTORS AND COWORKERS
Medical Insurance
Life Insurance
Vision Plan
Short Term & Long Term Disability
Travel Assistance & EA Program
Paid Vacation
401K Program
Generous Employee Discounts
~~Availability to work a flexible schedule, which will include some early evenings and occasional Saturdays, is required as part of a 5 day work week.~~
Apply by clicking this link: https://home.eease.com/recruit/?id=492000